CASE STUDY • E-COMMERCE

Tokopedia × TikTok Shop

Scaling social commerce through content, creator collaboration, and community engagement. Lixus Kloop helped Tokopedia strengthen its digital presence by producing consistent, high-performing content across TikTok and Instagram.

13.1M+ Views
1.1M+ Likes
216K+ Saves
52K+ Shares

Driving Social Commerce at Scale

As social commerce continued to reshape how consumers discover products, Tokopedia required a content operation capable of producing high-quality, high-frequency content while maintaining consistent brand engagement.

Through Lixus Kloop, we supported end-to-end social media execution—from content planning and production to publishing, community management, and performance reporting—helping the brand sustain audience growth across multiple platforms.

Tokopedia × TikTok Shop
Digital Interface Preview

Building a High-Performance Content Engine

Lixus redesigned the content production lifecycle into a streamlined operation, ensuring high quality and relevance across all social touchpoints.

Content Strategy

Content Strategy

Monthly content planning aligned with campaigns, trends, and platform best practices.

Content Production

Content Production

Creative development covering feed posts, short-form videos, stories, and campaign assets.

Community Management

Community Management

Active moderation of comments and direct messages to maintain audience engagement.

Performance Reporting

Performance Reporting

Regular reporting with actionable insights covering engagement, reach, and content effectiveness.

Continuous Optimization

Continuous Optimization

Performance data was continuously analyzed to refine future content direction and improve audience growth.

BUSINESS IMPACT

More Than Content Production

Creating content consistently was only one part of the success. Lixus combined creative execution with data-driven optimization to maximize social media performance.

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Consistent Brand Presence

Consistent Brand Presence

Maintaining a unified voice and high-quality aesthetic across every piece of content.

Strong Community Engagement

Strong Community Engagement

Fostering deep connections through active moderation and interactive content strategies.

Data-Driven Decisions

Data-Driven Decisions

Using performance metrics to steer content creative and campaign investment.

Scalable Operations

Scalable Operations

An efficient production workflow designed to handle high-volume publishing without fatigue.

Optimizing Every Content Cycle

Rather than relying on assumptions, every publishing cycle became an opportunity to improve performance through measurable insights.

Trend-Based Planning

Trend-Based Planning

Rapid content adaptation based on emerging social trends and platform shifts.

Engagement Insights

Engagement Insights

Deep dives into what makes the community click, save, and share content.

Content Optimization

Content Optimization

Continuous refinement of formats, hooks, and CTAs to maximize organic reach.

Strategic Reporting

Strategic Reporting

Comprehensive audits that provide the roadmap for next-month growth.

Ready to Scale Your Social Commerce?

Transform content into quantifiable commerce with end-to-end creator strategy and community management.

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