Tokopedia × TikTok Shop
Scaling social commerce through content, creator collaboration, and community engagement. Lixus Kloop helped Tokopedia strengthen its digital presence by producing consistent, high-performing content across TikTok and Instagram.
Driving Social Commerce at Scale
As social commerce continued to reshape how consumers discover products, Tokopedia required a content operation capable of producing high-quality, high-frequency content while maintaining consistent brand engagement.
Through Lixus Kloop, we supported end-to-end social media execution—from content planning and production to publishing, community management, and performance reporting—helping the brand sustain audience growth across multiple platforms.
Building a High-Performance Content Engine
Lixus redesigned the content production lifecycle into a streamlined operation, ensuring high quality and relevance across all social touchpoints.
Content Strategy
Monthly content planning aligned with campaigns, trends, and platform best practices.
Creator Collaboration
Coordinating with creators and influencers to expand organic reach and engagement.
Production & Editing
High-tempo video and visual asset creation optimized for TikTok and Instagram algorithms.
Community Management
Active conversational management responding to comments, inquiries, and customer interactions.
Performance Analytics
Weekly and monthly telemetry reports optimizing viral hook rates and viewer retention.
Transforming Reach Into Engagement
Consistent content velocity coupled with creator integration drove exponential impressions across Indonesia.
13M+ Video Impressions
Massive brand exposure across short-form video ecosystems.
Over 1M Engagements
Meaningful user reactions, comments, and shares across viral campaigns.
Organic Follower Growth
Sustainable follower accumulation driven by relatable, commerce-oriented themes.
High Save & Share Ratios
Indicates high purchase intent and word-of-mouth distribution.
Evolving Through Data
Continuous optimization driven by content metrics and audience feedback.
Trend-Jacking Formats
Adapting quickly to audio and storytelling trends within hours of emergence.
Audience Segmentation
Testing tailored themes across electronics, fashion, and FMCG shopping verticals.
Retention Curve Analysis
Optimizing video opening hooks to maximize 3-second completion rates.
Creator Playbook
Standardizing briefing and review protocols for rapid creator turnaround.
Platform Evolution
A Program That Keeps Growing
Rather than treating delivery as the end of the project, Lixus continuously evolved the platform based on operational insights, business requirements, and user feedback.
Community Program Begins
A grassroots selling initiative powered by manual field operations and strong community relationships.
Digital Transformation
A complete modernization through WhatsApp, digital verification, integrated ordering, and centralized operational management.
Platform Optimization
New recruitment workflows, enhanced verification, digital token management, and operational improvements driven by platform data.
Scalable Community Commerce
Expanding the ecosystem to support larger communities, richer consumer insights, and future digital commerce opportunities.
Ready to Scale Your Social Commerce?
Transform content into quantifiable commerce with end-to-end creator strategy and community management.
Let's Talk Growth